SuperLemon - WhatsApp Business Integration Platform

SuperLemon is India's leading WhatsApp Business API platform for e-commerce stores. Their plugin helps 65,000+ merchants generate $1M+ monthly revenue through automated messaging and abandoned cart recovery on Shopify, WiX, and WooCommerce.

What They Do:

• WhatsApp Business API integration for Shopify, WiX, and WooCommerce stores
• Abandoned cart recovery with automated notifications to boost sales conversion
• Automated messaging system for order confirmations, shipment updates, and customer support
• WhatsApp CRM tools for managing customer interactions and streamlining support
• Marketing campaigns with pre-approved templates and customer segmentation
• Chat widgets and share buttons for enhanced customer engagement
• Analytics dashboard for monitoring automated message performance
• Cross-selling and COD confirmation features for increased revenue

Impact:

SuperLemon has transformed e-commerce customer engagement by helping 65,000+ merchants generate over $1 million in monthly revenue through WhatsApp integration. Their platform sends 7 million+ WhatsApp messages monthly, with a presence in 150+ countries, enabling businesses to recover abandoned carts and boost sales through personalized customer communication.

Mission:

SuperLemon's mission is to build a better world for small and medium businesses by providing seamless WhatsApp integration that accelerates customer support and sales. They are committed to delivering exceptional service with a 5.0-star support experience while helping businesses connect with customers where they spend most of their time.

Chrome Extension Developer at SuperLemon - Bridging Shopify and WhatsApp Web

As a Chrome Extension Developer at SuperLemon, I was responsible for building the critical bridge between Shopify stores and WhatsApp Web. My work focused on developing core features that directly enhanced merchant-customer interactions and drove sales through automated systems.

Shopify Order Synchronization System

• Developed real-time order sync functionality between Shopify admin and the Chrome extension
• Implemented automated data synchronization to ensure order information is always up-to-date

Direct Customer Communication Bridge

• Built feature allowing merchants to open WhatsApp conversations directly from customer contact numbers in orders
• Implemented one-click conversation initiation from Shopify order details

Automated Gift Card & Offer Distribution

• Implemented system for merchants to send gift cards and promotional offers directly to customers via WhatsApp
• Built automated offer generation and delivery mechanisms
• Developed customizable offer templates and personalization features

Abandoned Cart Recovery System

• Developed automated abandoned cart detection and notification system
• Implemented personalized messaging for cart recovery campaigns
• Built conversion tracking to measure recovery success rates